A LAKE District care home has received praise for its ‘exceptional’ effective treatment of its residents following its latest inspection.
Holehird Care Home at Windermere, provides care and nursing for people with physical disabilities.
It was rated ‘Good’ overall and in terms safety, care, responsiveness and how well-led it was while also receiving the top rating of ‘Outstanding’ for how effective it was.
The report, compiled by Care Quality Commission inspectors, praised the services for its ‘exceptional’ effective treatment and person-centred care which had outstanding results and for some people, ‘life changing’.
CQC also wrote a glowing inspection on the members of staff who work to support the residents in having the ‘maximum choice’ and ‘control of their lives’ while protecting their safety.
Holehird Care Home, located on Patterdale Road, provides care and nursing for up to 29 people, it currently cares for 25 residents.
The home is a detached period property that has been suitably adapted for the purpose, with accommodation provided on two floors and wheelchair accessibility throughout.
Deputy Manager Judy Hyland said: “We are exceptionally proud of our staff who have helped Holehird achieve and maintain our high standards.
"As a team we are effectively led and well managed by our Service Manager, Alan Barton who helps us ensure that all our residents have the best quality of care in a wonderful setting.”
Inspectors were told that the care home helped improve the residents physical abilities.
“People told us their conditions and physical abilities had significantly improved while at Holehird,” the report said.
“Another person living at Holehird, on admission, needed the assistance of three staff to support them to stand and had issues with maintaining continence.
"We were told they had made such exceptional progress, with the support in house physiotherapy team, can now walk with the aid of walking sticks and has regained full control of their continence and was planning to move out of Holehird to live with a relative.”
“The staff knew people well and gave people the time they needed to make decisions about their care. The staff were patient and respectful and supported people to make choices about their daily lives.
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