A TRIO of motorway services staff who came to the rescue of stranded customers during Storm Desmond have been congratulated.
Ben Slater, Kalum Heywood-Byatt and Kirsty Heywood, who all work at Killington Lake services on the M6, were praised for their exceptional efforts at Roadchef's Heroes of the Year ceremony, where they jointly won the going the extra mile award.
Kalum arranged duvets and pillows for ten grateful motorists who were stuck at Killington overnight when flooded roads were closed.
Ben went 'above and beyond his usual responsibility' by looking after an elderly customer who could not get home, and then worked with other night-shift members to find her a place to stay.
Kirsty, meanwhile, gave 'exceptional support' to the rest of the team when she should have been asleep before her night shift.
No task was too small as she provided stranded locals with up-to-date weather reports and a list of the surrounding roads that were still open.
Simon Turl, CEO of Roadchef, said: "The Heroes of the Year awards provide the perfect opportunity to extend a special thanks to staff that excel in all areas of their work.
"It is dedication like this that allows Roadchef to give customers the best service possible. I would like to extend a special congratulations to Ben, Kalum and Kirsty for their fantastic work at Killington Lake."
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